Privacy Policy

At Royal Kitchen, located at 1251 Harrisburg Pike, Carlisle, PA 17013, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website or in person.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Postal address (for orders, reservations, or promotional mailers)

• Date of birth (for exclusive offers and birthday deals)

• Payment information (when placing orders online)

Non-Personal Information

• IP address

• Browser type and version

• Device type and operating system

• Website usage data (pages visited, time spent, etc.)

• Cookies and web tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders or reservations

• Communicate with you about your inquiries or orders

• Send promotional emails, special offers, and loyalty updates

• Announce new menu items, seasonal dishes, or events

• Customize your user experience and preferences

• Improve website performance and customer experience

• Ensure compliance with legal and regulatory obligations

3. Use of Customer Data for Promotions

By providing your contact information, you consent to Royal Kitchen using your data to:

• Send promotional communications via email, text message, or phone

• Share personalized offers based on your dining history

• Inform you about upcoming events, specials, and discounts

• Deliver loyalty program rewards and referral incentives

• Run digital advertisements on platforms such as Google or Facebook

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Trusted third-party vendors for payment processing, email services, or delivery coordination

• Analytics and advertising partners (non-personal data only)

• Government or legal authorities if required by law

5. Data Protection and Security

We implement appropriate security measures to protect your personal information. While we strive to use commercially acceptable methods, no system is completely secure, and we cannot guarantee absolute data protection.

6. Cookies and Web Tracking

We use cookies to enhance your experience, analyze traffic patterns, and understand customer preferences. Cookies help us provide relevant content and optimize website performance.

You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

• Access the personal data we have about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Inquire about how your data is used and stored

To exercise any of these rights, please contact us at:

📧 info@theroyalkitchenpa.com
📞 717-422-5862

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information promptly.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted to this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions, concerns, or more information regarding this Privacy Policy or how we use your data, please contact:

Royal Kitchen
1251 Harrisburg Pike, Carlisle, PA 17013
📧 info@theroyalkitchenpa.com
📞 717-422-5862